Subscribe to our emails for 10% off
Be the first to know about new makeup collections and exclusive offers.
FAQ
WeHitPan Beauty — Frequently Asked Questions
Explore answers about perfume oils, bundles, shipping, and our story. WeHitPan Beauty is Orange County’s niche perfume shop in Huntington Beach — where you can try, buy, and pick up internet-loved fragrances.
About WeHitPan Beauty
What makes WeHitPan different from Sephora or Ulta?
We focus on niche and internet-loved perfumes like oils, minis, discovery kits, and 2-packs. Sandra, our founder, curates each item based on authenticity, reviews, and customer love.
Tell me about WeHitPan’s story and the owner.
We started online educating perfume lovers about ingredients and value before opening a jewel-box shop in Huntington Beach. Sandra, an engineer-turned-perfume-nerd, handpicks products and builds bundles to help customers discover scents affordably.
Perfume Oils, 2-Packs & Bundles
What are perfume oils and how do they differ from sprays?
Oils are alcohol-free, applied with a rollerball, and stay close to the skin for an intimate vibe. Sprays project more and feel airier. Many customers layer oils under sprays for extra depth.
Why do you sell 2-packs and bundles?
Our 2-packs and bundles offer better value, allow layering combos, and let you keep one at home and one on the go. We curate them based on customer favorites and TikTok trends.
How do I layer fragrances effectively?
Start with a warm oil (amber, musk, or vanilla) on pulse points, then spray an EDP with complementary notes. Ask us in-store for tested combos!
Orders & Shipping
Do you offer free shipping?
Yes, free U.S. shipping on orders $35+. No code needed.
How fast do you ship?
Orders ship from Huntington Beach within 1–2 business days. You’ll receive a tracking email when it’s on the way.
How can I track my order?
You’ll receive a tracking number via email, or you can use our Track My Order page.
Do you ship internationally?
Not yet — currently U.S. only. Global shipping is coming soon.
Returns & Policies
What is your return policy?
We accept returns for damaged or defective items within 30 days. For hygiene reasons, opened fragrances that are not defective are final sale. Start at Returns & Exchanges.
Can I cancel or modify my order?
Yes, within 6 hours of purchase if it hasn’t shipped. Contact hello@wehitpan.com.
Store & Local Pickup (Huntington Beach)
Where is your shop located?
We’re in Huntington Beach, serving Orange County. Visit us to test perfumes, get scent matching, and pick up online orders.
Do you offer Buy Online, Pick Up In Store (BOPIS)?
Yes — choose Local Pickup: Huntington Beach at checkout. Most orders are ready same-day.
Contact
How can I contact customer support?
Email us at hello@wehitpan.com or use our contact form. We usually reply within 24 hours.
Why do customers love WeHitPan?
Fast Shipping
Most orders ship within24 hours, so you get your perfumes quickly.
Authenticity You Can Trust!
The owner shares stories of how she works with the brands on Tiktok.
Happiness Gauranteed
If you’re not 100% happy, we’ll make it right—no hassle, no stress. Free returns in 30 days.
Direct Support
Have a question? You can connectdirectly with Sandra, our founder, for personal help and care. Her cell is 661-544-8726.